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Warranty & Return

1. Product Warranties

The Seller warrants all goods to be free from defect and, unless stated otherwise, such warranty shall be for a period of 12 months from date of purchase or 20000 Kms whichever occurs first. (On cylinder head range).

Proof of date of purchase may be requested by the seller to support any warranty claim.

2. Goods under warranty

In the event the buyer find the good faulty under warranty period buyer shall fill out a claim application form and send that to seller within 7 days of the first incidence.

Seller will appoint an authorized person to visit the site or asked buyer to send the goods to nearest service center appointed by seller to establish the fault.

All the handling cost of the goods shall be borne by buyer.

The Seller shall, at its option, repair or replace any defective goods provided that the goods have not been subjected to improper use and being installed by professional qualitfied mechanic and that the claim is within the provisions of the warranty applicable to the respective products.

If the products proved over heated the warranty will be void.

Seller’s limited third party warranty covers product replacement only however Seller shall decide to reimburse part of claim amount to their discretion on case by case basis.

If the product doesn’t proved faulty all the concern costs shall be borne by buyer.

3. Returns

The Seller will not accept the return of goods already invoiced unless any such return is arranged in advance.

Where the Seller accepts returned goods a 20% restocking fee may be levied. Approval for credit returns must be requested on the Seller’s Return Authority (RA) form within 14 days of receiving the goods. Approval for credit is at the Seller’s exclusive discretion and any goods approved for return must be:

  1. - Returned to the Seller within 7 days of receiving RA approval;
  2. - Returned free into the Seller’s store with all costs including the original shipping costs to the Buyer being payable by the Buyer;
  3. - In “as new” condition in the manufacturer’s original container, unsoiled and undamaged.

No credit will be issued for:

  1. - Goods specifically imported or manufactured for the Buyer;
  2. - Goods received without an approved RA.
  3. - Goods returned more than 30 days from the invoice date.
  4. - No cash refund will be given for goods returned and accepted by the Seller but a credit will be applied against the Buyers account.
  5. - Noticeably changes in the product.
  6. - Just don’t want to get the product without any reasonable reason.